Pregnant / Infants / Children
On selected routes, we offer various types of special assistance for Passengers who are:
- travelling whilst pregnant (refer also to the Pregnancy section on our Fitness To Fly page); or
- travelling with children or infants.
If you require assistance with travelling whilst pregnant or with infants/children, in order to provide the best possible service, we require advance notice of the type of assistance required prior to confirming your booking. If you elect to book with us via an Authorised Agent, the Authorised Agent can give us notice of the type of special assistance you require prior to confirming your booking.
Due to Civil Aviation Safety Regulations we are unable to allocate exit row seats to anyone who cannot assist with the evacuation of the aircraft in the event of an emergency. This may include pregnant women, and does include children under the age of 15 years. If you have any questions about this, please contact us at email@example.com
If you are travelling with infants or children, on selected routes, our inflight meal service may accommodate children with notice. If you require a children’s meal, please advise us or an Authorised Agent at the time of booking. If you have any questions about this, please contact us at firstname.lastname@example.org. Our aircraft are not equipped with in-flight entertainment systems like other wide bodied aircraft. In order to make your child’s flight comfortable, we recommend you plan to bring your child’s own entertainment system or else other activities suitable for the flight.
For information on our health rules for travelling when pregnant, or with a newborn infant, please refer to the Pregnancy section on our Fitness To Fly page and the Getting Ready To Fly section in our Conditions of Carriage.
Check-In, Boarding And Disembarking
Where possible we will endeavour to board Passengers travelling with infants and children before other Passengers. We ask you arrive at the nominated boarding gate for your flight no later than 30 minutes before the scheduled departure so we have adequate time to assist you with boarding the aircraft, the provision and demonstration of the use of infant and child restraints and the stowage of your Cabin Baggage.
If you fail to arrive at the nominated boarding gate early, we may be unable to assist you with boarding the aircraft early.
If you are pregnant and would like to board the aircraft early, please let our crew know when you arrive at the nominated boarding gate for your flight and we will endeavour to accommodate you with your request for early boarding.
Pregnant Passengers and Passengers travelling with infants and children are generally able to disembark the aircraft with other Passengers. If you require assistance to disembark the aircraft with your infant or children, we will provide this to you after all other Passengers have disembarked. Please advise our cabin crew when you board the aircraft if you will require assistance with disembarking.
If you have any questions about boarding and disembarking the aircraft with an infant or children, please contact us at email@example.com
For infants over the age of six months old, you may bring on board your car seat (forward facing only). Children over two years of age may also use an infant car seat providing the child weighs less than 18kg. If you choose to use your car seat, you must purchase an additional seat to use it.
The only ‘car seat’ type Child Restraint Systems (CRS) currently acceptable for use in Australia are:
- CRSs complying with Australian/New Zealand Standard (AS/NZS) 1754 which are secured in the aircraft in a manner consistent with the CRS’s design criteria;
- CRSs accepted by the FAA as meeting Federal Motor Vehicle Safety Standard (FMVSS) No. 213. CRSs meeting FMVSS No. 213 shall have two markings: “This Restraint is Certified for Use in Motor Vehicles and Aircraft” in red lettering and “This child restraint system conforms to all applicable Federal motor vehicle safety standards”;
- CRSs approved to Canadian Motor Vehicle Safety Standard (CMVSS) No. 213 entitled “Child Restraint Systems” or CMVSS No. 213.1 entitled “Infant Seating and Restraint Systems”; or
- CRSs meeting European Safety Standard requirements of ECE Regulation 44.
If you choose to use your car seat, you must purchase an additional seat to use it and due to seating restrictions on the aircraft, we require advance notice prior to confirming your booking. If you elect to book with us via an Authorised Agent, the Authorised Agent can give us notice prior to confirming your booking. Please contact us at firstname.lastname@example.org
Child Restraint System
The Child Aviation Restraint System (CARES) is an approved alternative to car seats. This harness style restraint device is suitable for a child weighing 10-20kg whose height is 100cm or less and who is capable of sitting upright in their own seat (so you must purchase an additional seat to use it). It is required to be fitted to the aircraft seat by the responsible adult travelling with the child. Fly Corporate does not provide the CARES harness, you can learn more about the CARES system on their website.
If you choose to use CARES we require advance notice prior to confirming your booking. If you elect to book with us via an Authorised Agent, the Authorised Agent can give us notice prior to confirming your booking. Please contact us at email@example.com
Infant Seatbelts, Bassinets, Baby Capsules And Baby Boosters
Our aircraft are not equipped with bassinets and baby capsules or baby booster seats are not permitted in the cabin of our aircraft.
Infants (children who have not reached their second birthday) may travel on an adult’s lap at no charge. An infant seatbelt will be provided and only one infant on the lap of each accompanying adult passenger is permitted.
An adult with one lap-infant is allowed to purchase an additional seat for one additional infant but the following conditions apply:
- the infant must be able to sit upright (without assistance) in an aircraft seat; and
- no more than two infants can be accompanied by the one adult; in these circumstances, one infant may be nursed and the other must be able to sit upright in a seat at all times.
Due to regulatory requirements, there are limits on the total number of lap-infants permitted on a single flight and we require advance notice prior to confirming your booking. If you elect to book with us via an Authorised Agent, the Authorised Agent can give us notice prior to confirming your booking. Please contact us at firstname.lastname@example.org
If you require the use of an infant or child stroller to board the aircraft, you may do so up until boarding. Once you board the aircraft, this item will be collected by our crew and stowed in the aircraft hold.
For all other information about Baggage Allowances when travelling with infants and children, please refer to our Baggage Allowance pages or our Conditions of Carriage